# Whom to ask

To make things easier, we’ve created this handy guide to help you navigate who to reach out to depending on the topic 🤓

Remember that using the proper channels keeps things efficient, avoids confusion, and helps everyone stay aligned, especially in a fully remote company like ours:

## 🧭 People & Admin

Go to the People team for:

* Time off, sick leave & special permissions (hospitalisation, bereavement, moving, marriage, parental leave, etc.).
* Payroll, reimbursements & benefits.
* HR documents & contracts.
* Onboarding & Offboarding.
* Company events & internal logistics.
* General policies or admin support.
* Workplace health & safety (PRL), training & medical checkups.
* Concerns related to harassment, mobbing, or workplace conflict.

## 🧰 Tools & Access

Go to Jordi for:

* Access to company tools (Slack, Linear, Harvest, etc.).
* Questions about new tools or licenses.

## 🚀 Project-related

Go to your Project PM or Tech Lead for:

* Clarifications on project expectations, priorities, or delivery.
* Questions about tasks, blockers, or deadlines.
* Collaboration, roles, or workload within your project team.
* Still unsure, or is no one available to help? → Reach out to Jordi.

## 💻 Technical Questions

Follow this flow to get help with technical topics:

* Start by asking the Tech Lead of your project.
* If unavailable, or if your project doesn’t have one, or simply can’t help you, reach out to another Tech Lead or Engineering Manager whose expertise fits your question:
  * Juan S. → Ruby on Rails, React, NextJS, NodeJS, Python, DevOps.
  * Pablo → Ruby on Rails, React, Remix, NodeJS, Shopify.
  * Juan A. → Ruby on Rails, React, Remix, Python, AI.
  * Carlos → React, Remix, React Native, NodeJS.
  * José Antonio → React, Remix, NextJS, NestJS, NodeJS.
* Still unsure, or is no one available to help? → Reach out to Xavi.

## 🎨 Brand & Marketing

Go to the Marketing team (Àlex & David) for:

* Content, social media, or external communication.
* Podcast, blog, newsletter, website, or YouTube channel.

## 💼 Sales & Business Development

Go to Àlex for:

* Referrals or new project leads.
* External partnerships or business opportunities.

We’re a collaborative team, and we all want to support one another. If still in doubt, ask your Buddy or the People team, and we’ll point you in the right direction 🙌


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://handbook.marsbased.com/sections/whom-to-ask.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.